Provide newborn hearing screenings. Assist in pediatric hearing tests. Assist with clerical duties and with hearing aid dispensing program. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Accountability:
HEARING SCREENING - Perform newborn and other hearing screenings as assigned; accurately record results
HEARING LOSS - Record risk factors for late onset hearing loss; arrange return of high risk infants for monitoring of possible late onset hearing loss
HEARING AID - Assist with hearing aid dispensing program
PATIENT CARE - Assist in patient care procedures as needed.
REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments
DOCUMENTATION - Document patient care activities; process patient billing
CLERICAL - Perform clerical functions as needed such as filing, typing, preparing minutes, reception desk coverage, photocopying, scanning, etc.
SUPPLIES - Maintain supplies inventory in a neat and orderly manner; order and restock as necessary
EQUIPMENT AND RECORDS - Provide support and assistance in the areas of equipment calibration, maintenance and supply; monitor and maintain departmental data and records
CUSTOMER/STAFF RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospital employees
POLICIES AND PROCEDURES - Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
Education Requirements:
High School Diploma or GED equivalent
Licensure/Certification Requirements:
CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position
Experience Requirements - Preferred:
1/2 year (6 months) directly related experience
Bilingual English/Spanish
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Physical Demands Requirements:
Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
Testing Requirements:
Tuberculosis testing is completed upon hire and additionally as required
Working Conditions Requirements:
Minor Hazard - physical risks, dirt, dust, fumes, noise
May be required to work rotating shifts, holidays and weekends
