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Patient Service Specialist
Description PATIENT SERVICE SPECIALIST JOB SUMMARY : In your pivotal role as Patient Service Specialist, you will provide service to patients pre-appointment, during, and/or post appointment with occasional guidance. Your responsibilities will include the following: Manage a range of 50-130 faxed-in orders per day (as above) Review faxed orders and records Create MRN as needed Transcribe all orders Schedule all patients coming in from external providers Identify records to be uploaded to Epic and send to HIM for scanning Call and reschedule all cancelled or no-show patients--up to 30 per day


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Alexander Graham Bell Association
for the Deaf and Hard of Hearing

3417 Volta Place NW
Washington, D.C. 20007

Tel: 202-337-5220
TTY: 202-337-5221
Fax: 202-337-8314

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Our Mission

Working globally to ensure that people who are deaf and hard of hearing can hear and talk. 

We want all families to be informed and supported, professionals to be appropriately qualified to teach and help children with hearing loss, public policy leaders to effectively address the needs of people with hearing loss, and communities to be empowered to help their neighbors with hearing loss succeed.