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Guest Relations Coordinator - PRN (Denton)
JOB SUMMARYThe Guest Relations Representative facilitates patient satisfaction by visiting with patients, providing or coordinating communication for non-English speaking and hearing impaired patients and addressing unmet needs.ESSENTIAL FUNCTIONS OF THE ROLEFacilitate patient satisfaction by visiting with patients to ensure patients medical and non-medical needs are being met.  Utilize problem solving techniques following established policies and procedures in order to resolve patient complaints and concerns.Resolve immediate patient needs by contacting appropriate BSWH personnel and follow-up with complainant to ensure patient and /or guest satisfaction.W


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Alexander Graham Bell Association
for the Deaf and Hard of Hearing

3417 Volta Place NW
Washington, D.C. 20007

Tel: 202-337-5220
TTY: 202-337-5221
Fax: 202-337-8314

[email protected]

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Our Mission

Working globally to ensure that people who are deaf and hard of hearing can hear and talk. 

We want all families to be informed and supported, professionals to be appropriately qualified to teach and help children with hearing loss, public policy leaders to effectively address the needs of people with hearing loss, and communities to be empowered to help their neighbors with hearing loss succeed.