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Memorial Sloan Kettering Cancer Center

New York, New York

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Atlantic Health System

Hackettstown, New Jersey

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Brunswick, Maine

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Newton, New Jersey

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Johnson City, Tennessee

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Benefis Health System

Helena, Montana

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Jacksonville, Texas

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Port Orchard, Washington

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Nicklaus Children’s Health System

Miami, Florida

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AdventHealth

Parker, Colorado

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AdventHealth

Rome, Georgia

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Flagstaff Surgical Associates

Flagstaff, AZ

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AdventHealth

Shawnee Mission, Kansas

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Atlantic Health System

Summit, New Jersey

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Benefis Health System

Great Falls, Montana

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BJC HealthCare

Saint Louis, Missouri

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AdventHealth

Shawnee Mission, Kansas

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CHRISTUS Health

Tyler, Texas

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Patient Relations Coordinator
JOB SUMMARYThe Guest Relations Representative facilitates patient satisfaction by visiting with patients, providing or coordinating communication for non-English speaking and hearing impaired patients and addressing unmet needs.ESSENTIAL FUNCTIONS OF THE ROLEFacilitates patient satisfaction by visiting with patients to ensure patient's medical and non-medical needs are being met. Utilizes problem solving techniques following established policies and procedures in order to resolve patient complaints and concerns.Resolves immediate patient needs by contacting appropriate BSWH personnel and follow-up with complainant to ensure patient and /or


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