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Audiology Assistant
The audiology assistant supports the audiologists with all processes related to studies, hearing aids and the Cochlear Implant program. The AA sees patients in conjunction with the audiologists and this can be as frequent as 3-4 days in clinic /week; as well as does all the administrative work associated with the hearing program. This includes scheduling of hearing aid patients return appointments, coordinating appts with ENT and submitting paperwork for insurance authorizations, ordering equipment (includes tracking/documenting when equipment is received/dispensed, maintaining equipment that is kept onsite until returned/dispensed). The AA will troubleshoot equipment for walk-in patients; monitor the in basket/call pool, addresses the daily needs of hearing aid patient
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