The Oklahoma City VA Medical Center, Audiology Department is currently recruiting for one (1) Health Technician Hearing Specialist which will located in Oklahoma City VA. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS Citizenship. Be a citizen of the United States (U.S.). Experience and Education Experience. Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists. OR, Education. Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas. Licensure or Registration. Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia. Certification. Individuals must hold active board certification from the National for Certification in Hearing Instrument Sciences (NBC-HIS). Exceptions for Non-Board-Certified Health Technician (HIS). Non-board-certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the authority of 38 U.S.C. § 7405(c)(2)(B). Non-board-certified individuals shall only provide care under the supervision of a licensed audiologist. Non-board-certified individuals may only be appointed at the entry level and may not be promoted/converted until board certification is obtained. Temporary appointments of non-board-certified Health Technician (HIS) may not be extended beyond two years or converted to a new temporary appointment. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Language Proficiency. Health Technician (HIS) candidates must be proficient in spoken and written in accordance with 38 U.S.C. § 7403(f). GRADE DETERMINATION: Health Technician (HIS), GS-05. Experience. None beyond the basic requirements. Knowledge Skills and Abilities GS-5. In addition to the experience above, the candidate must demonstrate the following KSAs: Knowledge of basic anatomy of the head and neck. Knowledge of basic infection control procedures and guidelines. Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing. Ability to communicate orally and in writing. Ability to follow verbal and written instructions. Ability to maintain stock and supply level inventories. Health Technician (HIS), GS-06. Experience. One year of experience equivalent to the next lower grade. Knowledge, Skills and Abilities GS-6. In addition to the experience above, the candidate must demonstrate the following KSA Knowledge of normal and abnormal ear anatomy. Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. Skill in documenting patient procedures and patient devices. Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection). Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations. Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist. Ability to prepare patient, equipment, and/or environment for audiology procedures. Ability to provide triage of patient telephone calls or audiology request. Physical Requirements: Able to meet the physical demands for the position, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. Must have a good manual dexterity. Must be able to express or exchange ideas by means of spoken or written word. Must be able to view and read information on computer screens. References: VA Handbook 5005 Part II, Health Technician Hearing ["This position is located within the Audiology Service of the Oklahoma City VA Health Care System. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. Direct patient care duties may include, but not limited to, the following: Greeting and escorting patients; Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Conducting hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy; Cerumen management; Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; Activating remote controls. The incumbent is responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Administrative duties may include, but not limited to the following: Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly; Scheduling appointments; Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs); Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; Assisting patients, visitors, and others requesting information; Management of infection control, patient safety, and clinical supplies for the audiology clinic; Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic, Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: Monday - Friday 7:30 am to 4:00 pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Financial Disclosure Report: Not required"]

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