This position is located in the Audiology Service. The duties and responsibilities are carried out in all clinical and other patient care areas involved with Audiology service. The health technician supports the function of the clinical programs in Audiology. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled OR, Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grade Determinations: Health Technician (Audiology), GS-7 Experience. Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled. Demonstrated Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to mentor and train new HTAs. Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials. Ability to develop and implement the technician role for a program in a focused area of audiology. References: VA Handbook 5005/143, Part II, Appendix G70 The full performance level of this vacancy is 7. Physical Requirements: The work involves long periods of moving about the work unit. The work requires regular and recurring bending, lifting, stooping, stretching, lifting and repositioning and transferring patients. Incumbent may be exposed to patients who are combative, secondary to delirium, dementia, or psychiatric disorders and patients who require restraints. The incumbent must be a mature, sensible individual capable of working effectively in stressful situations, demonstrating cheerfulness, compassion, courtesy and concern. Must be quick and dependable in taking emergency action in using initiative to prevent accidents. ["Primary responsibility is for patient care supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct and administrative duties. In addition, the incumber must be able to mentor and train new health technicians. Direct patient care duties may include, but not limited to the following: Greeting and escorting patients. Triaging patients to an audiologist based on the complexity of the procedures being completed. Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures). Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Conducting hearing pass/fail screenings without interpretation. Non-diagnostic otoscopy. Cerumen management. Taking earmold impressions. Hearing aid troubleshooting and repair. Providing basic hearing aid information for patients and caregivers. Performing listening checks on hearing aids. Electroacoustics analysis of devices. Pairing hearing aids and accessories via Bluetooth technology. Programming previously stored settings into hearing aids. Activating remote controls. Ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Administrative duties include, but may not be limited to the following: Managing office supplies Tracking loaner stock hearing aid inventory. Electronic ordering. Verifying orders upon arrival to ensure components are present and working correctly. Scheduling appointments. Packing and mailing hearing aids and accessories. Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs). Responding to routine inquiries from patients, including determining the nature of hearing aid inquiry and responding to administrative questions. Assisting patients, visitors, and others requesting information. Management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintenance of clean, disinfected instrumentation, equipment and work surfaces in the in the audiology clinic. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: Monday-Friday 7:00am -4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 52076-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required"]

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