TECHNICAL CAPABILITIES:

OPHTHALMOLOGY (INTERMEDIATE): - Demonstrates uppermost levels of competency of ophthalmology in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.

CUSTOMER SERVICE - (INTERMEDIATE): - Demonstrates a high level of customer sensitivity and has shown insight into customer business issues. Demonstrates a work ethic where customers display confidence and trust in the service provided. Anticipates, plans for and meets increases in customer needs and service levels. Removes barriers and establishes procedures to improve organizational customer service activities.

OPHTHALMIC DISORDERS (INTERMEDIATE): - Demonstrates the uppermost levels of expertise in applying knowledge/care of ophthalmic disorders in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers ophthalmic disorders services in a creative and imaginative manner while setting a standard for others. Actively participates in outside professional organizations and forums. Contributes in the development of ophthalmic disorders best practices for the organization.

OPHTHALMIC TESTING (INTERMEDIATE): - Demonstrates the uppermost levels of expertise in applying ophthalmic testing in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers products and services using ophthalmic testing in a creative and imaginative manner while setting a standard for others. Actively participates in outside professional organizations and forums. Contributes in the development of best practices for the organization.