The Health Technician Audiology (HTA) position is located in the Audiology and Speech-Language Pathology Service of the VA Northern California Health Care System (VANCHCS). Service delivery is in person at a clinic site and via telehealth. The primary responsibility of health technicians (audiology) is to complete patient care activities which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. The Health Technician (Audiology) supports the staff audiologists by completing clinical and administrative duties. Clinical duties include, but are not limited to: Greeting and escorting patients Instructing patient on hearing loss or hearing aids on an individual basis or in a group setting Completing non-diagnostic otoscopy Completing cerumen management Taking earmold impressions Troubleshooting and repairing hearing aids Providing basic hearing aid information for patients and care partners Performing listening checks on hearing aids Pairing hearing aids and accessories via Bluetooth technology Completing electroacoustic analysis on all new hearing aids and those returned from repair Downloading previously stored settings into hearing aids Documenting patient care activities in an accurate and timely manner in the electronic medical record system Preparing and mailing surveys and entering patient data in electronic systems. Cleans, disinfects, sterilizes and prepares Reusable Medical Equipment. Administrative duties include, but are not limited to: Managing office supplies Maintaining appropriate levels of clinical supplies in all patient care rooms Managing clinical supplies through Omnicell and quarterly ordering procedures Assuring that all clinical supplies have current use date Tracking loaner stock and hearing aid inventory Verifying orders upon arrival to ensure components are present and working correctly Packaging and mailing hearing aids and accessories Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions Assisting patients, visitors, and others requesting information Managing infection control and patient safety for the audiology clinic Maintaining clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies Work Schedule: Typically Monday through Friday 8:00 AM to 4:30 PM Telework: Not Available Virtual: This is not a virtual position. Position Title/Functional Statement #:Health Technician (Audiology)/PD000000 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required