Incumbent is a staff Health Technician (Audiology) under the supervision of a GS-12 staff audiologist or above. This position is located in the Audiology Service of the West TX VA Health Care System. The position duty station is in the San Angelo Community Based Outpatient Clinic in San Angelo TX. Duties/responsibilities are to be carried out in all clinical & other patient care areas involved with the Audiology service. Incumbent supports the function of the clinical programs in Audiology. Duties include, but are not limited to: Direct Patient Care Greeting and escorting patients Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting Conducting hearing pass/fail screenings without interpretation Non-diagnostic otoscopy Cerumen management Taking earmold impressions Hearing aid troubleshooting and repair Providing basic hearing aid information for patients and caregivers Performing listening checks on hearing aids Electroacoustic analysis of devices Administrative Duties Managing office supplies Tracking loaner stock hearing aid inventory Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly Scheduling appointments through appropriate channels Packaging and mailing hearing aids and accessories Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs) Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions Assisting patients, visitors, and others requesting information Managing infection control, patient safety, and clinical supplies for the audiology clinic Maintaining clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic Other duties as assigned Work Schedule: Monday thru Friday 8:00 a.m. to 4:30 p.m. Financial Disclosure Report: Not required This is a Bargaining Unit position.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.