This position is in Audiology & Speech Services at the Charlie Norwood VA Medical Center in Augusta, Georgia. The Health Care Technician will manage the technical and administrative aspects of hearing aid delivery, cerumen removal, hearing aid maintenance and repairs, and other technological duties performed by the Audiology and Speech Pathology Clinical Staff. Major duties include, but are not limited to the following: Provides direct and indirect patient care as directed by and under the oversight of the professional Audiology/Speech Pathology staff for walk-in hearing aid repair visits. Schedule and unscheduled patient care activities, and hearing aid related telephone and mail communications. Manage independent contacts with patients, family members, significant others, medical center staff, colleagues and vendors in order to expedite patient care. Cleans outer portion of external auditory canal of debris and hair when making an impression. Assists with speech and language screenings. Assists Speech Pathologist with performance of Modified Barium Swallow Studies and Flexible Endoscopy Evaluation of Swallow. Maintain a working knowledge of the Remote Order Entry System (ROES) for monitoring of the hearing aid delivery. Work Schedule: Monday - Friday; 8:00am - 4:30pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD09729A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Internal Number: 598948500
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.