Description
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Click Here To View The VUMC Promise of Discovery
Department/Unit Summary:
At the Vanderbilt Eye Institute, we strive to make life better for adults and children with eye conditions including glaucoma, vision loss and diseases of the retina. We treat patients from across Tennessee and the Southeast. Our doctors, researchers and support staff use the latest technologies and methods, and we conduct vital vision research that translates to better treatments.
The Vanderbilt Eye Institute is a leader in quality eye care. We offer the latest technologies and methods while conducting innovative research to improve patients' lives and prevent vision loss.
We work hard each day because your eyes are important to us.
The Vanderbilt Eye Institute attracts some of the most talented doctors and researchers in the country. Our subspecialty ophthalmologists have completed a minimum of one year of fellowship training after residency and are board eligible or board certified by the American Board of Ophthalmology.
Vanderbilt Eye Institute's award-winning research staff collaborates with our doctors as well as other Vanderbilt departments to pursue discoveries that enhance the vision of patients everywhere.
Your Role:
Performs basic ophthalmic work up for new and return patients under regular guidance. Provides general clinical support such as performing visual fields or other patient testing.
KEY RESPONSIBILITIES:
- Provides basic ophthalmic workup and testing with supervision.
- Assists faculty, residents and technical staff with daily clinical needs as directed.
- Interacts with the patient in a professional manner using AIDET techniques.
- Maintains clean working environment, stocked rooms, equipment, and EOC guidelines.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES:
OPHTHALMOLOGY (FUNDAMENTAL AWARENESS): - Has limited experience, training or direct exposure working with ophthalmology.
OPHTHALMIC TESTING (FUNDAMENTAL AWARENESS): - Has limited experience, training, or direct exposure working with ophthalmic testing.
CUSTOMER SERVICE - (FUNDAMENTAL AWARENESS): - Demonstrates an awareness of the need for good customer relations. Asks questions to identify customer's needs or expectations. Understands the need to provide ongoing dialogue with and service support to the organization's customers. Understands the distinction between direct customer and ultimate consumer. Demonstrates an orientation and sensitivity to customer service. Prohibits personal emotions from interfering and influencing customer responses.
OPHTHALMIC DISORDERS (FUNDAMENTAL AWARENESS): - Has limited experience, training or direct exposure working with ophthalmic disorders.
CORE ACCOUNTABILITIES:
- Organizational Impact: Performs clearly defined tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
- Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed.
- Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job.
- Team Interaction: Individually contributes to the team.
CORE CAPABILITIES:
SUPPORTING COLLEAGUES (S1):
- - Develops Self and Others: Continuously improves own skills by identifying development opportunities.
- - Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas.
- - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
DELIVERING EXCELLENT SERVICES (S1):
- - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
- - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.
- - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
ENSURING HIGH QUALITY (S1):
- - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards Ensures continuous improvement.
- - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
- - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
MANAGING RESOURCES EFFECTIVELY (S1):
- - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
- - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
- - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
FOSTERING INNOVATION (S1):
- - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
- - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Preferred Education, Skills, and Experiences:
- High School Diploma / GED required
- Active COA / COT certification (highly preferred)
- Experience working at an eye care facility
- 1 year of experience desired
* Travel with provider to satellite clinics may be required to provide support and assist with patient care. Our traveling technicians travel approximately 2-3 days per week as needed. Our off-site locations are Madison, Franklin, Lebanon, Skyline, Tullahoma, Murfreesboro, Lawrenceburg, and Bellevue along with the Main Campus location.
Position Shift:
- This position is Monday - Friday (Days)
VUMC Recent Accomplishments:
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
- US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
- Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
- Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
- The Leapfrog Group: grade "A" in Hospital Safety Score
- National Institutes of Health: among the top 10 grant awardees for medical research in the US
- Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
- Nashville Business Journal: Middle Tennessee's healthiest employer
- American Hospital Association: among the 100 "Most Wired" medical systems in the US
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
Achieve the Remarkable:
Learn more about VUMC Nursing:
* Nursing Careers : http://www.vumcnursingcareers.com/index.html
* Benefits : http://www.vumcnursingcareers.com/benefits.html
* Our Nursing Philosophy : http://www.vumcnursingcareers.com/philosophy.html
* Our Nursing Leadership : http://www.vumcnursingcareers.com/leadership.html
* Shared Governance : http://www.vumcnursingcareers.com/shared-governance.html
* Education & Professional Development : http://www.vumcnursingcareers.com/professional-development.html
* Life In Nashville : http://www.vumcnursingcareers.com/nashville.html
* VUMC Nursing : http://www.mc.vanderbilt.edu/root/vumc.php?site=vanderbilt-nursing
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