Join one of the nation’s most comprehensive academic medical centers, University of Chicago Medicine, in a thought-driven role as Clinical Program Manager. Our employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded, and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and the University of Chicago Medicine as a whole.
Enhance, grow, and further strengthen hearing loss program by:
Designing and maintaining efficient system to track outcomes and trends of program
Outreach to community (booths at D/HH-related conventions, community events)
Develop and implement weekly Play Group in community for our patients with hearing loss
Organizing fundraisers (Walk 4 Hearing), educational events (hosting CEUs at UCM) and marketing events (Open House, presenting to potential referral bases, attendance at hearing loss conferences)
Close collaboration and communication with CI Team members on family needs
Presence at functions related to hearing loss (CHOICES, Speech/DHH meetings, ACI, other Conventions/Conferences)
Facilitating efficiency of program by creating and implementing systems for optimal communication amongst team members, patient follow-ups and care
Leading team meetings and outlining goals for growth of program and outlining steps for reaching those goals
Maintaining social media/online presence for program
Point of contact for new referrals, for researchers, collaborators, outside companies, for patients, providers.
Developing new EPIC and database systems for interdepartmental communication, optimizing patient care, outcomes tracking, and research
Regular Case Management review in collaboration with RN
Education Liaison/Social Work responsibilities:
Meet with new families to provide counseling on communication options, therapy options, connect with community and educational resources
Connect with outside teachers, therapists, schools, CFC, service coordinators to ensure optimal outcomes for patients
Attend IEPs and IFSPs as needed/appropriate
Observations in classrooms and make recommendations on accommodations, change in placement or therapy services, etc
Document in EPIC on results/recommendations of observations, IEPs attended, contacts with outside professionals and families
Use of short formal assessment during observations and document results in EPIC
Educating and advocating for special ed rights for parents by connecting with support resources
Organizing and leading parent/patient support groups
Degree in Deaf-Education, Social Work, or Similar Healthcare/Education-Related Field with interest in Hearing Loss, Cochlear Implants, and Auditory Verbal Therapy preferred
Previous clinical program coordinating experience preferred
Internal Number: 2019-17560
About UChicago Medicine
The University of Chicago Medicine takes pride in its outstanding staff. Our employees play a crucial role in fulfilling our mission of excellence in patient care, education and research.
Our employees have made us one of the nation’s best hospitals. Our staff enjoys flexible scheduling and a generous benefits package.
UChicago Medicine employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and UChicago Medicine as a whole.
We are committed to the educational growth of our employees. UChicago Medicine offers many educational opportunities — everything from safety seminars to on-site degree completion programs.
As part of our mission, we increase awareness of health issues and improve the health of people throughout the Chicago area. Our staff participates in the community through local fairs, free health screenings and regular classes and seminars.