Consumer Engagement Manager - Midwest Region

About the Role:

MED-EL Corporation, located in Research Triangle Park and headquartered in Austria, is a worldwide leader in hearing implant research and technology and is committed to designing and manufacturing advanced hearing systems. We offer competitive salaries and benefits. We are searching for the right candidate to join our Consumer Engagement and Rehabilitation Team.

The Consumer Engagement Manager is responsible for affecting consumer knowledge and understanding of MED-EL technology and support services. Positively educate and build relationships with consumers and professionals through activities that focus on the consumer journey. Support and maintain regional initiatives, events for user community, HearPeers.

Primary Responsibilities:

• Participate as a member of the Consumer Engagement team by providing insights, ideas and solutions that further develop the program. This can include ideas for research, education, marketing, etc.
• Manage consumer inquiries and follow documentation guidelines.
• Develop and curate relationships with potential candidates meeting their needs.
• Participate in the identification, growth and strategic use of Hear Peers to successfully implement regional initiatives.
• Independently or collaboratively plan and implement promotion of MED-EL products and services at local, regional, and national consumer-focused conferences and events including, but not limited to planning, delivering presentations, and staffing exhibits.
• Provide in-service training for educational and rehabilitation professionals.
• Develop and curate relationships with influencing professionals

Position Qualifications:

• Positive attitude, self-motivated and collaborative team spirit a must!
• Required:

o Master’s degree preferred in an area related to hearing disorders, hearing health care, hearing impairment interventions, or audiology
o Valid Certificates of competence in an area relevant to hearing loss intervention
o 3-5 years relevant work experience

• Preferred:

o Knowledge and experience with MED-EL products and services
o Experience in industry or similar industry
o Experience in working with and developing volunteers

Preferred Location:

• Columbus, Detroit, Kansas City, Minneapolis, St. Louis (located currently or willing to relocate)

**A COVID-19 Vaccination is required to become a MED-EL Team Member. Maintaining a healthy, virus-free workforce will enable us to continue to carry out the important mission of our Company. Proof of your COVID-19 Vaccination will be required prior to your hire date.

            Please submit a cover letter, resume’, references, and salary requirements to:
                                   (Include Position Applying for in Subject Line)
                                                E-mail: hr.us@medel.com